How long does it take to build a website?
A website takes about 1-2 weeks to build from start to finish, assuming we have all of your information. We will be able to estimate a timeline for the project after understanding your requirements through project meetings, planning, and discussion.
What happen next once package confirm?
The next step is to contact us and set up a chat or a meeting. Our web design project coordinator will walk you through the entire process, beginning with providing us with the content and materials we need to get the project started.
What will you need from me?
We will need you to provide us with some information and content preparation before the project begins. In general, we need:
-Your company logo
-Images about your business, services, or product
-Any Videos you want to add to the website
-Content for the website, such as text, PDFs, and so on
If some of this is already on the existing website, it can be transferred over to the new site.
Can you help me source photos for my website?
True. We will assist you in locating royalty free stock photos for all of our website packages. We also have photographers and videographers on staff who can create custom photography and videos for your website at a reasonable cost.
Are there any recurring cost involved with owning a website?
Annual web hosting and domain name registration are required. Our website packages are a one-time fee that includes the first year of hosting as well as domain name registration. Yearly renewal costs between RM600 and RM1200 per year, depending on the domain name and hosting package you choose.
Do I own my website?
ENTIRELY! You will own everything we create, including the DOMAIN NAME, WEB HOSTING, IMAGES, and WEBSITE source code. The majority of our clients remain with us for the duration of the website. BUT, IF FOR ANY REASON, YOU DECIDE TO TAKE YOUR SITE TO A DIFFERENT HOSTING SERVICE AND GET A NEW COMPANY TO SERVICE THE SITE, WE WILL HAPPILY ASSIST YOU IN MAKING THE TRANSITION AS EASY AND EFFICIENTLY AS POSSIBLE.
How long does it take to build a Ecommerce website?
We aim for a 3-5 week turnaround time on average, but the pace of any project is determined by the client. Any delays at the client's end may cause the project and proposed time frames to be delayed. The functionality of the website also plays a role; more complex sites will take longer to develop.
What ecommerce platform will be used to built my ecommerce website?
We have WordPress WooCommerce experts to help you build your eCommerce website.
Do you provide any guideline to use the platform?
Yes, we offer offsite training to show you how to process orders, enter products, create coupons, and so on.
How many product can your platform support?
From a boutique store to an online shopping mall, the platform can support an unlimited number of WooCommerce products.
What is shared web hosting?
When multiple websites share a large server, this is referred to as shared hosting. Many users share the resources on a single server, which reduces costs.
Where are your server hosted at?
Our servers are hosted in Malaysia Data Centre.
Do you provide any guarantee?
Yes. We offer a 30-day money-back guarantee and 99.9% consistent server uptime.
What type of web hosting will I require for my website?
It all depends on the type of website you have. For example, if you are a small startup with a small team, our web hosting malaysia package “STANDARD” is ideal for you.
If you have a medium-sized team of 10-30 people, you can select our "PRO" package, which includes unlimited email account creation for your team.
If you are unsure what you require, we can assist you in selecting the best hosting for your website.
How do i move my website to your hosting?
Don't worry, we'll assist you in transferring your websites to our hosting. We will not charge you for the migration; it is completely free.
What is the website maintenance?
Our WordPress website maintenance services include updates, performance, security, fixes, marketing, and migration – pretty much everything you could want.
How long does it take to get the changes after confirmation?
We typically complete the requested maintenance within three business days, though we can usually get to it within 24 hours (on weekdays).
What is the estimated hour needed to work on my website?
Whenever you require updates to your website, simply notify us in advance, and we will calculate the time required and provide you with an estimate of the number of hours required to complete the task.
Can the package unused working hour be carried forward?
Because the packages are billed on a monthly basis, any unused hours will not be carried over to the following month.
How can i start with website maintenance services?
You simply need to tell us what you need to update, and we will estimate the time or cost to maintain your website, as well as which website maintenance package is best suited to your needs.
Why should we go with your web maintenance services?
We will always serve your specific needs and provide 100 percent satisfaction with our website maintenance services that are available at reasonable prices.
-Quick turnaround time
-Technical knowledge of all technologies
-SEO experts, content writers, and graphic designers can help.
-There are no long-term contracts.
-Monthly reporting.
-Backup on a monthly basis
-Plug-ins and the core updates
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